Terms and Conditions

Acceptance of Terms

Using https://restorationcompanyatlanta.com/ means you accept these Terms and Conditions as posted. Atlanta Restoration Company may update these Terms, and the latest version will appear on this page. Continued use of the website after updates indicates you agree to the revised Terms.

These Terms apply to all users in Atlanta, Georgia, accessing our restoration services or website. If you disagree with any part, please do not use the site or services. We aim to keep these Terms clear and fair, ensuring you understand your responsibilities and ours while we provide restoration work.

Services

Atlanta Restoration Company offers water, fire, mold, and biohazard restoration in Atlanta, Georgia. Services include on-site assessments, structural drying, and cleanup. Availability varies by project size, location, and scheduling. We may use third-party vendors, like subcontractors, for specialized tasks.

We aim to deliver quality work but cannot guarantee specific outcomes due to project complexity or site conditions. Clients are informed of progress and limitations during assessments. Our services focus on safe, effective restoration, but some tasks may require additional coordination or approvals.

Quotes, Billing, and Payment

We provide estimates based on initial assessments, but final invoices may differ due to unexpected conditions or change orders. Deposits may be required for larger projects. We accept major credit cards and bank transfers. Late balances may incur fees, and disputes must be raised within 30 days of invoicing.

Clear communication ensures you understand costs before work begins. Atlanta Restoration Company strives for fair pricing, but additional work, like hidden damage repairs, may adjust the final bill. Always review estimates and ask questions early.

Insurance and Claims Assistance

We assist with insurance claims by providing photos and detailed documentation of damage and repairs. Atlanta Restoration Company does not control insurer decisions, approvals, or payments. We work to make your claim process smoother, but outcomes depend on your insurance provider.

You are responsible for communicating with your insurer. Our team ensures reports are accurate and timely to support your claim in Atlanta, Georgia. We cannot guarantee coverage or reimbursement, as these are independent insurer decisions.

Scheduling, Access, and Site Conditions

We schedule work within agreed windows, requiring client access to the property. You must provide utilities, like power or water, and secure permissions for entry. Hazardous conditions, pets, or minors may pause work for safety.

Atlanta Restoration Company communicates scheduling needs clearly. Unexpected site issues, like structural damage, may delay progress. We aim to minimize disruptions in Atlanta, Georgia, but your cooperation with access and safety instructions is essential for timely completion.

Health and Safety

Our team follows IICRC standards, using PPE, containment, negative air systems, and EPA-registered disinfectants for safe restoration. We comply with Atlanta, Georgia regulations, conducting safety checks on every project.

Training ensures proper handling of water, mold, or biohazards. Clients must follow our safety instructions to avoid risks. We prioritize clean worksites and proper equipment use, but unknown hazards may require additional precautions. Safety is central to our work, protecting you and our crew.

Customer Responsibilities

You must remove valuables when asked, disclose preexisting damage, and follow safety or drying instructions. Clear access to work areas is required. Report issues like leaks or hazards promptly. Failure to comply may delay or complicate restoration.

Atlanta Restoration Company relies on your cooperation to ensure safe, effective work in Atlanta, Georgia. Review our guidance carefully and ask questions to avoid misunderstandings during the project.

Warranties and Disclaimers

We offer a limited one-year workmanship warranty on completed restoration work, covering defects in our labor. Exclusions include preexisting damage, normal wear, hidden conditions, acts of nature, or third-party failures.

No other warranties are provided. Atlanta Restoration Company aims for quality but cannot cover issues beyond our control. Always inspect work upon completion and report concerns promptly. We address valid warranty claims fairly in Atlanta, Georgia.

Limitation of Liability

Our liability is limited to the amount paid for the specific service, to the extent allowed by law. We are not responsible for indirect or consequential damages, like lost profits or property value.

Atlanta Restoration Company works to deliver safe, quality services in Atlanta, Georgia, but cannot cover losses beyond our direct work. Review your insurance for additional coverage. We aim to resolve issues fairly and promptly.

Cancellations and Rescheduling

To cancel or reschedule, notify us in writing at least 48 hours before the scheduled start. Fees may apply for late cancellations, based on project size.

Emergency work follows separate rules, with faster adjustments. Atlanta Restoration Company coordinates changes to minimize delays in Atlanta, Georgia. Clear communication ensures we handle your request efficiently while keeping projects on track.

Intellectual Property

Text, images, and logos on https://restorationcompanyatlanta.com/ belong to Atlanta Restoration Company or our licensors. You may not copy, reproduce, or use them without written permission. This protects our brand and content. Unauthorized use may violate laws. We respect your property rights and ask you to respect ours while using our website or services in Atlanta, Georgia.

Privacy and Data

Our Privacy Policy, available on https://restorationcompanyatlanta.com/, explains how we handle your data. Job photos and reports are used for documentation, quality control, and insurer reviews.

We protect your information and only share it as needed for restoration work in Atlanta, Georgia. Review the Privacy Policy for details on your rights and how we manage data securely.

Third Party Links and Tools

External resources mentioned on https://restorationcompanyatlanta.com/ are for convenience only. Atlanta Restoration Company is not responsible for their content, accuracy, or performance. Use them at your own discretion.

We may reference tools or vendors to support restoration work in Atlanta, Georgia, but we do not endorse or control them. Always verify third-party services independently.

Changes to These Terms

Atlanta Restoration Company may update these Terms to reflect legal or service changes. The latest version will be posted on this page.

Continued use of https://restorationcompanyatlanta.com/ after updates means you accept the changes. We encourage you to review this page regularly to stay informed about your responsibilities while using our website or services in Atlanta, Georgia.

Governing Law and Dispute Resolution

These Terms are governed by Atlanta, Georgia laws. Disputes must first be addressed through 30 days of good-faith negotiation.

If unresolved, legal action will occur in Atlanta, Georgia courts. We aim to resolve issues fairly and avoid formal disputes. Contact us early to discuss concerns and find solutions that work for both parties.

Contact

For questions or concerns about these Terms, write to Atlanta Restoration Company at 3340 Peachtree Rd #1800, Atlanta, GA 30326, United States. We respond promptly to written inquiries.

Severability and Entire Agreement

If any part of these Terms is invalid, the rest remains in effect. These Terms are the entire agreement for using https://restorationcompanyatlanta.com/ and our services, replacing prior agreements. Atlanta Restoration Company ensures clarity in Atlanta, Georgia, so you understand our commitments and yours while working together.

Force Majeure

Atlanta Restoration Company is not liable for delays or failures caused by events beyond our control, like natural disasters or supply shortages.

We will resume work as soon as practical in Atlanta, Georgia, and keep you informed of delays. Your patience during such events helps us deliver quality restoration.