Ice dams are rare in Atlanta, but the occasional ice storm or hard freeze can back water up under shingles and into the home. Trained crews dry the ceilings, walls, and attic across Atlanta, on site in about an hour.
Technicians confirm the roof leak has stopped as the ice melts and arrange a temporary cover if needed, then identify every ceiling, wall, and attic area the backed-up water reached.
Soaked attic insulation is bagged and removed because it holds the melt water against the framing and the ceiling below and cannot dry once saturated.
Air movers and dehumidifiers dry the roof deck, attic framing, ceilings, and wall cavities to an IICRC-standard target so the trapped melt water does not linger and feed mold.
Moisture readings confirm the structure is dry, any surface growth is treated, and photos and readings are packaged so the insurance carrier has clear support.
While help is on the way, these first steps, done only where it is safe, limit the damage and protect the insurance claim.
Shut the supply off at the source, or close the home's main valve if the source is not obvious. Stopping the flow limits the damage more than anything else.
Switch off electricity to the affected area, but only if the breaker can be reached without standing in or touching the water.
Get a crew dispatched right away. The sooner extraction and drying begin, the more flooring, drywall, and belongings can be saved.
Take photos and a short video of the water and the affected rooms before anything is moved, so the insurance claim starts strong.
Ice dam water damage cleanup in Atlanta commonly runs from about $1,500 to $7,000, depending on how much melt water entered, whether attic insulation and ceilings must be dried or replaced, and if mold has taken hold. A minor eave leak sits at the low end, while water spreading across ceilings and into walls reaches the high end. The crew documents readings and photos so the carrier has clear support.
Crews reach Atlanta and the metro fast, from intown neighborhoods like Grant Park, Inman Park, and Virginia-Highland to nearby Decatur, Brookhaven, Sandy Springs, East Point, and College Park. See the full list on the areas served across Atlanta page.
See all areas servedEvery loss is photographed, measured, and logged from the first visit, so the paperwork holds up with your insurance carrier.
Technicians follow recognized IICRC drying standards and prove the work with daily moisture readings, not guesswork.
Emergency dispatch any hour of the day or night, with a real crew on the way, not a callback in the morning.
A real crew dispatched any hour, not a callback in the morning.
Trained technicians following recognized IICRC drying standards.
Truck-mounted, portable, and submersible for any size loss.
The loss is documented and billed to the carrier directly.
Rarely. The humid subtropical climate seldom holds snow or ice on a roof long enough to form one, so ice dams are the exception here, not the norm. But every few winters an ice storm or a hard freeze coats roofs, and where ice sits at the eaves it can back water up under the shingles into the home.
The ridge of ice traps melt water behind it, and that water has nowhere to drain, so it backs up under the shingles into the roof deck, attic, ceilings, and walls. Atlanta roofs are built for heat rather than sustained cold, so they are not designed around ice dams, which can make a rare event worse than expected.
Often after the thaw. While the ice sits, the water is trapped and hidden, then as it melts it spreads through the attic and appears as stains across top-floor ceilings and down the walls. A moisture meter is the reliable way to map how far the melt water traveled before it showed.
Damage from an ice dam and the resulting interior water is commonly covered under a homeowner policy, though specifics vary. The crew documents the source, the moisture readings, and the affected materials with photos so the adjuster has clear support, and a qualified roofing contractor can address the roof itself.
Atlanta crews are on call 24 hours a day, local and fast, and can be on the way within the hour.
Call (678) 990-6039